Beyond Excellent - Services and Location!!!!! This Hampton Inn in Santa Cruz has exceeded the services level as expected by Hilton Hotel Chain! Myself and my son have stayed in this excellent hotel for the past 30 days. We would like to express our sincere thanks to the strong leadership & management of Sue/Ray as well as the front desk servicing team members (Josephine/Samantha/Diane/George/Thomas and Jason), they have provided us the great and family like services during our long stay. As for the breakfast and housekeeping teams were excellent, the hotel room very clean and great breakfast everyday especially the waffles. Great lobby with the breakfast area and complimentary juices & coffee/tea all days. The complimentary access to PCs and printer facilities were really value added features. In summary, excellent hotel for short and long stays and I would highly recommend this hotel to anyone whom are and will be visiting Santa Cruz in the near future. As for location, easy access to Santa Cruz downtown and also the airport shuttle stop. Finally, I would like to say thanks again to the great family like teams that Sue and Ray have built up to deliver the Hilton promise services and standards to their guests and Hilton Honors Members. Regards.
- J Cheung (Singapore) I really enjoyed staying at this hotel Ample amenities like indoor pool and complimentary hot breakfast buffet. Proximity to the beach and can't-be-beat Santa Cruz Boardwalk. Exceptional service and lodging. We've got all that and more. But don't let our subjective view color your opinion. Read on to find out what recent hotel guests had to say about us.
I really enjoyed staying at this hotel. It far exceeded my expectations and my experiences at other Hampton Inns. I've already recommended this property to friends and business colleagues.
- Kelli M. The staff was very accommodating The staff was very accommodating to all our needs and the cleanliness of our room was impeccable. Our family vacations every year but has never stayed in a Hampton Inn before. Because of our experience we will ONLY stay at Hampton Inn from now on.
Your friendly staff was so pleasant to see throughout the day and it was indeed a pleasure to stay at the Hampton Inn.
Thank you for great service and a resftul 2 days we spent with you.
- Wheeler Family stay was so comfortable and easy We traveled to Santa Cruz to spend Thanksgiving with our son who is going to school in Santa Cruz. The Hampton stay was so comfortable and easy. First and very important they have amazingly soft sheets, comfy beds and pillows. Not the scratchy sheets we have all experienced over the years at various hotels. The staff was very friendly and helpful. The Hampton is next door to Denny's and also walking distance to a great Diner so it was easy to grab a bite to eat. The hotel is very clean and well taken care of. We will be sure to stay there again when we return. - Dantre Staff was super friendly & helpful Best place we've stayed in several years of travel. Clean, quiet, and all the extras (Internet, pool, real cable TV). Staff was super friendly & helpful. Thank god for Hampton Inn Santa Cruz ! - The Olson Family, Portland, OR Great hotel and staff ! The check-in staff at the Hampton Inn Santa Cruz was incredibly friendly. I arrived before my room was ready and they made the effort to find a room that was ready. The manager also suggested a good place nearby to eat. I was in an upgraded room and the furniture was beautiful. The living area gave me plenty of room to work and everything was comfortable. Great hotel and staff! - Melissa M The staff was so helpful and cheerful I've just returned from a stay at your hotel in Santa Cruz this past weekend. I want to take the time to write my appreciation for the service and stay we enjoyed. The staff was so helpful and cheerful. We really felt like our comfort was important to everyone. All whom we met were great! The couples who run the hotel were available and participatory in making the guest comfortable. And the people at the desk, both on the evening shift and the early shift, were as friendly, thorough and sweet as could be! And finally, my mother, who is 84 years old, was with me and slow to get to the breakfast table.
Both the hotel manager and the person taking care of the breakfast made sure that my mom had what she needed. They didn't rush us in the least! Your hotel is now our Santa Cruz home-away-from-home and we will recommend it to everyone! Thank you! 5 *****'s for you! - Marianne F
Hampton Inn Santa Cruz Hotel - California (CA)Located at